Privacy Policy for Med Office HQ

Last Updated: October 2025

1. Introduction

Med Office HQ (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website, services, and software.

By using our Services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Information You Provide: Such as your name, contact details, business information, and messages sent through our forms.
• Automatically Collected: Device information, IP address, usage analytics, and cookies.
• From Integrated Systems: Data from EMR or connected systems used only to deliver automation services. This data is never sold or shared externally.

3. How We Use Your Information

• To provide, maintain, and enhance our services
• To improve automation accuracy and system performance
• To respond to customer support requests
• To communicate updates, product improvements, or educational resources
• To comply with legal and regulatory obligations

4. Data Security

We use industry-standard encryption, access control, and HIPAA-compliant infrastructure to safeguard your data. Regular audits and monitoring are performed to maintain data security.

5. Sharing of Information

We do not sell, rent, or trade your data. We only share information with trusted service providers as necessary to operate our business or comply with legal requirements.

6. Data Retention

Information is retained only as long as necessary for service delivery, legal compliance, or legitimate business interests. When no longer needed, data is securely deleted or anonymized.

7. Your Rights

You can request access to, correction of, or deletion of your personal information by contacting [email protected].

8. Cookies and Tracking

Our website uses cookies and analytics to improve functionality and user experience. You can adjust your browser settings to disable cookies if preferred.

9. Children’s Privacy

Med Office HQ does not knowingly collect or process data from individuals under 18 years old.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected here with an updated “Last Updated” date. For significant changes, we may notify you via email or within our platform.